If you are not satisfied with a Policy we will cancel it and refund any premiums you have paid. We will do this, providing you ask us to cancel a Policy within 14 days of purchase, without using the cover / making a claim – and agree that the cancellation will mean that no cover under the Policy ever existed.
Complaints & Resolving Issues
We operate a comprehensive procedure.
Please click here to review the procedure in full.
If you have any questions or concerns with our Terms and Conditions, we welcome your enquiry – click here for our full contact details